Performance Pledges and Achievements in 2007
Innovation and Technology Fund
Our Pledges |
Achievements in 2007 |
|---|---|
| 1. To inform applicants the result of their applications under the University-Industry Collaboration Programme within 30 working days after receipt of full information |
100% |
| 2. To inform applicants the result of their applications under the Small Entrepreneur Research Assistance Programme within 50 working days after receipt of full information. | 72% |
DesignSmart Initiative
Our Pledges |
Achievements in 2007 |
|---|---|
| 1. To inform applicants the result of their applications under the Design-Business Collaboration Scheme within 50 working days after receipt of full information. |
100% |
| 2. To inform applicants the result of their applications under the General Support Scheme within 50 working days after receipt of full information. | 100% |
3. To inform applicants the result of their applications under the Professional Continuing Education Scheme within 50 working days after receipt of full information. |
100% |
Standards and Calibration Laboratory
Our Pledges |
Achievements in 2007 |
|---|---|
| 1. To send out a quotation within 3 working days upon confirmation of calibration requirement |
100% |
| 2. To complete at least 85% of all calibration jobs within 15^ working days upon receipt of customer equipment. | 100% |
Product Standards Information Bureau
Our Pledges |
Achievements in 2007 |
|---|---|
| 1. To answer simple technical enquiries within 1 working day upon receipt of the enquiry (complicated technical enquiries especially those requiring input from overseas standards bodies will take longer) |
100% |
| 2. To provide quotation/response on sales of originals or copies of standards within 1 working day upon receipt of the request | 100% |
Hong Kong Accreditation Service
Our Pledges |
Achievements in 2007 |
|---|---|
| 1. For applications for extension within an existing test category, inspection or certification field, 85% of applicants will receive the assessment report within 62 working days upon receipt of properly completed application and necessary documents. |
100% |
| 2. For applications for extension within an existing test category, inspection or certification field, 85% of applicants will be granted accreditation within 14 working days from the date that all remedial actions are confirmed to be satisfactory. | 100% |
| 3. For new applications or applications for extension into a new category, inspection or certification field, 85% of applicants will have the advisory visit conducted within 21 working days upon receipt of properly completed application and necessary documents. |
100% |
| 4. For new applications or applications for extension into a new category, inspection or certification field, 85% of applicants will receive the assessment report within 76 working days from the date the applicant confirms readiness for formal assessment. | 100% |
| 5. For new applications or applications for extension into a new category, inspection or certification field, 85% of applicants will be granted accreditation within 14 working days from the date that all remedial actions are confirmed to be satisfactory. |
100% |